How to Track Your Cheese Wedding Cake Order

Created by Paula Whitworth, Modified on Fri, 19 May 2023 at 10:20 AM by Paula Whitworth

At the Cheese Wedding Cake Shop, we understand that your wedding day is one of the most important days of your life, and we want to make sure that your cheese wedding cake arrives on time and in perfect condition. To help you keep track of your order, we provide a tracking system that allows you to monitor the progress of your delivery. In this article, we will guide you through the process of tracking your cheese wedding cake order using the tracking number and the courier's tracking system.


Step 1: Locate your tracking number

When your order is dispatched from our warehouse, you will receive a confirmation email containing your tracking number. Please make sure to keep this email, as you will need the tracking number to track your order.


Step 2: Visit the courier's website

Your cheese wedding cake will be shipped using one of our trusted courier partners. The confirmation email will also provide a link to the courier's website, where you can enter your tracking number to track your order.


Step 3: Enter your tracking number

Once you have navigated to the courier's tracking page, you will find a field where you can enter your tracking number. Input the number provided in your confirmation email and click the "Track" or "Submit" button.


Step 4: Monitor the progress of your delivery

After entering your tracking number, you will be able to view the current status of your delivery. This may include information such as the date your order was dispatched, its current location, and the estimated delivery date. Please note that this information may be subject to change, so it is important to check the courier's website regularly for updates.


Step 5: Contact customer support if necessary

If you encounter any issues with tracking your order or if you have not received your cheese wedding cake by the estimated delivery date, please contact our customer support team for assistance. You can reach us via our support portal or by emailing us at cakes@fdlcheeses.co.uk.


We hope this guide has helped you understand how to track your cheese wedding cake order. We strive to provide an efficient and reliable delivery service for all our customers and appreciate your patience as we work to ensure the safe arrival of your special cake. If you have any further questions or require assistance, please don't hesitate to reach out to our customer support team.

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