How to Use the Cheese Wedding Cake Shop Contact Us Page

Welcome to the Cheese Wedding Cake Shop Freshdesk support portal! This support article will guide you through the process of using our Contact Us page to get in touch with us. We're here to help make your wedding day special with our delightful cheese wedding cakes. Whether you need assistance with choosing a pre-built cheese wedding cake or creating a DIY cheese cake tower, we're just a few clicks away.

Step 1: Access the Contact Us page

To get started, visit the Cheese Wedding Cake Shop's Contact Us page by clicking on the following link: https://cheeseweddingcakeshop.co.uk/pages/contact

Step 2: Fill in the required fields

Once on the Contact Us page, you'll find an online contact form that requires the following information:

• Name: Please provide your full name so we know who we're speaking with.
• Email: Provide a valid email address where we can reach you. We'll use this email address to respond to your inquiry.
• Phone number: Include your phone number in case we need to contact you for further information or clarification.
• Comment: This field is where you can ask your questions, share your concerns, or provide any details regarding your cheese wedding cake needs, or existing order number.

Please ensure that all required fields are filled in before submitting the form.

Step 3: Subscribe to our emails (optional)

If you would like to receive the latest news, wedding planning tips, and exclusive offers from the Cheese Wedding Cake Shop, tick the checkbox that says "Subscribe to our emails." We'll keep you updated with everything you need to make your wedding day a memorable one.

Step 4: Submit the form

After filling in the required information and selecting your preferences, click on the "Submit" button to send your inquiry. The page will refresh, and you'll see a confirmation message letting you know that your message has been successfully sent.

Additional Information:

Please note that while our Contact Us page does not provide specific information about pricing, shipping, or our return/refund policy, we will gladly address these topics in our response to your inquiry. You can also speak to Paula for more details.

Thank you for choosing the Cheese Wedding Cake Shop for your special day. We're here to assist you with any questions or concerns you may have. Don't hesitate to reach out to us through our Contact Us page, and we'll get back to you as soon as possible. Happy wedding planning!