Frequently Asked Questions about FDL Cheeses

Created by Paula Whitworth, Modified on Thu, 18 May 2023 at 12:32 PM by Paula Whitworth

Welcome to FDL Cheeses'/The Cheese Wedding cake Shop support portal! We understand that you may have questions about our products, services, and ordering process. 

In this support article, we've compiled answers to some of the most common questions we receive. If you have any additional queries, please feel free to reach out to our team for further assistance.

Q1: What types of cheese are used in your cheese wedding cakes?

A1: We pride ourselves on offering a wide variety of high-quality artisan cheeses, sourced from local and international producers. Our cheese wedding cakes can include various types of cheese, such as cheddar, brie, blue cheese, sheep cheese, and more. We work closely with you to select the perfect combination of flavours, textures, and colours to create a stunning and delicious wedding cake.

Q2: Can I customise my cheese wedding cake?

A2: Absolutely! We believe that every wedding is unique, and our cheese wedding cakes should reflect that. You can choose from our range of pre-designed cakes or work with our team to create a bespoke cheese cake tailored to your preferences and the theme of your wedding. We can also accommodate special requests, such as incorporating specific cheeses or decorations that hold sentimental value for you.

Q3: How much notice do you require for ordering a cheese wedding cake?

A3: We kindly ask for at least three weeks' notice for cheese wedding cake orders. This allows us to source the freshest and finest cheeses and ensure that your cake is perfectly ripe and ready for your big day. However, if you have a last-minute request, please don't hesitate to contact us, and we'll do our best to accommodate your needs.

Q4: How do I store my cheese wedding cake before the event?

A4: To ensure your cheese wedding cake remains fresh and delicious, store it in a cool, dry place, away from direct sunlight. We recommend keeping it in the original packaging until the day of your event. If possible, store the cake at a consistent temperature of around 8-12°C. On the day of your wedding, remove the cake from its packaging and allow it to come to room temperature before serving.

Q5: Do you deliver cheese wedding cakes?

A5: Yes, we offer delivery services for our cheese wedding cakes within the UK. Our team will carefully package your cake to ensure it arrives in perfect condition. Delivery charges will be calculated based on the size and weight of your order, as well as the distance to your venue. Please contact us for a delivery information and to discuss any specific requirements.

Q6: Can I order a cheese wedding cake if I have dietary restrictions or allergies?

A6: We understand that many of our customers may have dietary restrictions or allergies, and we strive to accommodate these needs whenever possible. If you or your guests have specific requirements, such as lactose intolerance or nut allergies, please inform us during the consultation process. Our team will work with you to create a delicious and safe cheese wedding cake that everyone can enjoy.

Q7: How do I place an order for a cheese wedding cake?

A7: To order a cheese wedding cake from FDL Cheeses, simply contact us via phone or email or buy online from our eCommerce store. Our team will discuss your preferences, budget, and any specific requirements you may have. Once we have a clear understanding of your vision, we'll provide you with a quote and work with you to create your dream cheese wedding cake.

Thank you for considering FDL Cheeses/The Cheese Wedding Cake Shop for your cheese wedding cake needs. We hope this article has answered your questions, and we look forward to working with you to create the perfect centrepiece for your special day. If you have any further queries, please don't hesitate to contact our team for assistance.

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