Shipping Restrictions and Exclusions for Cheese Wedding Cakes

Dear valued customer,

Thank you for choosing our cheese wedding cake shop for your special day. 

In this support article, we will outline any shipping restrictions or exclusions that may apply to certain locations or products. We aim to provide you with all the necessary information to ensure a smooth and hassle-free experience when ordering from us.

Shipping Restrictions:

1. Locations: Unfortunately, we are unable to offer shipping services to certain remote areas or islands within the United Kingdom. These restrictions are due to logistics constraints and the limited availability of reliable delivery services in these locations. If you are unsure whether your location is affected, please contact our support team for further assistance.

2. Products: Some of our cheese wedding cakes may have specific shipping limitations due to their size, weight, or perishable nature. These restrictions are in place to ensure that the products arrive at their destination in the best possible condition. Our product pages provide detailed information on any shipping limitations that apply to the respective items.

Reasons for Restrictions:

The main reason for these shipping restrictions is to ensure that our cheese wedding cakes reach you in perfect condition. As our products are perishable and require special handling and packaging, certain locations and products may pose logistical challenges that could compromise the quality of the cakes upon arrival.

Alternative Options:

If you are affected by these shipping restrictions, we recommend considering the following alternative options:

1. Collection: You are welcome to collect your cheese wedding cake from our store, thus eliminating the need for shipping. Please contact our support team to arrange a suitable date and time for collection.

2. Alternative Products: If your desired product has specific shipping limitations, our support team can help you select an alternative cheese wedding cake that is suitable for shipping to your location.

We apologise for any inconvenience caused by these shipping restrictions and exclusions. Our priority is to provide you with an exceptional product and service, and we appreciate your understanding. If you have any further questions or require assistance, please do not hesitate to reach out to our support team through the support portal.

Best regards,

The Cheese Wedding Cake Shop